SipnSuds Policies

See below for the various SIpnSuds policies

Shipping Policy

We’re committed to getting your order to you quickly and safely. All orders are shipped via UPS Ground or USPS Priority Mail for reliable, fast delivery with tracking.

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order has been shipped, along with a tracking number.

Shipping Methods & Delivery Times

  • USPS Priority Mail: Delivery typically takes 1-4 business days after the order is shipped, depending on your location.

  • We currently ship within the United States only.

Shipping Rates

  • Shipping costs are calculated at checkout based on your order’s weight and destination.

  • We strive to offer the most accurate and affordable rates available through UPS or USPS.

Order Tracking

  • Once your order ships, you’ll receive an email with your tracking information.

  • You can track your order anytime via the UPS or USPS website.

Incorrect Addresses & Delivery Issues

  • Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect addresses.

  • If a package is returned to us due to an incorrect address, we can reship it to you, but additional shipping charges may apply.

Lost or Delayed Shipments

  • While UPS Ground and USPS Priority Mail is generally reliable, we cannot guarantee delivery dates.

  • If your package is delayed or lost, please contact us, and we will assist in filing a claim with USPS.

Returns & Refunds for Shipping Fees

  • Shipping fees are non-refundable unless the issue was due to our error (e.g., wrong item sent).

  • For full details on returns, please visit our [Returns & Refund Policy] page.

Caring About Our Customers

At Sip n Suds Soap, we take pride in providing exceptional customer service. Every order is handled with care, and we’re always here to help with questions, concerns, or special requests. Your satisfaction is our top priority, and we strive to make every experience with us smooth, personal, and enjoyable.

Questions Or Concerns?

Let us know here