Refund Policy
We want you to love your purchase! If there’s an issue with your order, we’re here to help.
Returns
Due to the personal nature of our products, we cannot accept returns on opened or used items. However, if your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging, and we’ll be happy to assist.
Refunds
Refunds are only issued under the following circumstances:
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The item arrived damaged or defective.
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The wrong item was sent.
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The package was lost in transit (verified via USPS tracking and claim process).
If your refund is approved, it will be processed to your original payment method within 5-10 business days, depending on your payment provider.
Exchanges
We do not offer product exchanges at this time.
Non-Refundable Items
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Sale items and gift cards are non-refundable.
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Shipping fees are non-refundable, unless the return is due to our error.
How to Request a Refund
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Email us at [your email] with your order number, a description of the issue, and photos (if applicable).
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We’ll review your request and respond within 2 business days.
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If approved, we’ll process your refund or replacement promptly.