SipnSuds Policies
See below for the various SIpnSuds policies
Refund Policy
We want you to love your purchase! If there’s an issue with your order, we’re here to help.
Returns
Due to the personal nature of our products, we cannot accept returns on opened or used items. However, if your order arrives damaged or defective, please contact us with photos of the item and packaging, and we’ll be happy to assist. For returns on unopened Items, We will accept returns within 30 days of receiving the item.
Please contact info@sipnsuds.net with your order number to start a return or damaged item claim.
If your refund is approved, it will be processed to your original payment method within 5-10 business days, depending on your payment provider.
Exchanges
We do not offer product exchanges at this time.
Non-Refundable Items
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Shipping fees are non-refundable, unless the return is due to our error.
How to Request a Refund
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Email us at info@sipnsuds.net with your order number, a description of the issue, and photos (if applicable).
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We’ll review your request and respond within 1 business days.
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If approved, we’ll process your refund promptly.
Caring About Our Customers
At Sip n Suds Soap, we take pride in providing exceptional customer service. Every order is handled with care, and we’re always here to help with questions, concerns, or special requests. Your satisfaction is our top priority, and we strive to make every experience with us smooth, personal, and enjoyable.